Privacy Policy for Homeworkify

Introduction

Welcome to Homeworkify. We understand the importance of your personal information and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By accessing or using Homeworkify, you agree to the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Account Information: Name, email address, password, educational level, and profile information.
  • Contact Information: Phone number, mailing address, and communication preferences.
  • Payment Information: Credit card details, billing address, and transaction history.
  • Academic Information: School/institution affiliation, courses, subjects of interest, and submitted questions/assignments.
  • Communication Data: Messages exchanged with tutors, customer support, or within community forums.

Usage Information

We automatically collect certain information when you visit, use, or navigate our platform:

  • Technical Data: IP address, browser type, device information, operating system, and other technology identifiers on the devices you use.
  • Usage Patterns: Pages visited, features used, time spent on the platform, search queries, and interaction with content.
  • Location Data: General location information based on IP address.
  • Cookies and Similar Technologies: Data collected through cookies, web beacons, and similar technologies to enhance user experience and platform functionality.

How We Use Your Information

We use your information for various purposes, including:

  • Providing, personalizing, and improving our services
  • Processing payments and managing your account
  • Matching you with appropriate tutors and academic resources
  • Responding to your inquiries and support requests
  • Sending administrative information and service updates
  • Delivering personalized content and recommendations
  • Analyzing usage patterns to enhance our platform
  • Preventing fraudulent activity and maintaining security
  • Complying with legal obligations
  • Communicating about promotions, updates, and new features (with opt-out options)

Legal Basis for Processing

We process your information based on:

  • Performance of our contract with you
  • Your consent
  • Our legitimate interests (improving services, security, and business operations)
  • Compliance with legal obligations

How We Share Your Information

We may share your information with:

Service Providers

Third parties that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance.

Tutors and Educational Experts

Information necessary for tutors to provide you with requested academic assistance.

Business Partners

Trusted partners with whom we collaborate to offer certain services or promotions.

Legal Requirements

When required by law, legal process, or government requests, or to protect our rights, privacy, safety, or property, or that of our users or others.

Business Transfers

In connection with a merger, acquisition, reorganization, or sale of assets, in which case personal information may be transferred as a business asset.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information.
  • Correction: Request correction of inaccurate data.
  • Deletion: Request erasure of your personal information.
  • Restriction: Request restriction of processing of your data.
  • Data Portability: Request transfer of your data to you or a third party.
  • Objection: Object to processing of your personal information.
  • Withdraw Consent: Withdraw consent where we rely on consent to process your information.

To exercise these rights, please contact us using the information provided at the end of this policy.

Children’s Privacy

Homeworkify is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

For users between 13 and 18 years old, we recommend reviewing this Privacy Policy with a parent or guardian to ensure understanding of how we use your information.

International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws. We take appropriate safeguards to require that your personal information remains protected in accordance with this Privacy Policy.

Cookies Policy

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.

Types of cookies we use:

  • Essential Cookies: Required for basic functionality.
  • Preference Cookies: Remember your preferences and settings.
  • Analytics Cookies: Help us understand how visitors interact with our site.
  • Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.

Third-Party Links

Our platform may contain links to third-party websites or services not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Homeworkify
Email: [email protected]
Address: [Your Company Address]
Phone: [Your Company Phone Number]

Your Consent

By using our services, you consent to our Privacy Policy and agree to its terms.